Shipping Policy
Processing Time
Orders are processed within 1-2 business days. You will receive a tracking number via email once your order has shipped.
Shipping Methods & Delivery Times
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Free on all orders |
| Express Shipping | 2-3 business days | $14.99 |
Shipping Locations
We currently ship to all 50 US states. International shipping is not available at this time.
Order Tracking
Once your order ships, you will receive an email with tracking information. You can also track your order through your account on our website.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at queenusamart@gmail.com. We will work with the carrier to resolve the issue and ensure you receive your product.