Refund Policy

  1. Please get in touch with Customer Service email-
    Needhelp@topsofts.com indicating the item (s) you would like to return and why. We will get back to you within 48 hours.  For damaged or defective products, we require pictures or videos of defective/damaged items to process the return/refund.
  2. Once the return request is approved, we will give you a shipping label. 
  3. Pack up the item (s) to be returned with the original packing and all accessories in the original shipment.
  4. We will refund to your original payment method after receiving the package in 1-2 business days.